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The End of Project Overruns
Applying the principles in this book unleashes ingenuity that achieves, solidifies and perpetuates a new performance culture of mutual benefit. In this culture, project teams will prepare their work in task packages and enable workflow necessary to leave inefficiency of time and resource, literally, no place to hide. Project examples will help teams implement the principles that shorten cycle times, eliminate error, improve quality and reduce costs to succeed in meeting project commitments. Emerging Lean enterprise relationships between clients, EPC contractors and their entire supply chain will advance what constitutes the new, market-differentiating performance of individuals, project team...
Total Quality Development
This book presents a step-by-step improvement program that unites the world's best technology development and management practices with the power of concurrent engineering, enhanced quality function deployment, and Taguchi's system of quality engineering. The result--a pioneering comprehensive system for total quality product development. This book shows how to: Create greater product variety, Improve corporate flexibility, Reduce rework, Minimize pseudocreativity, Build team consensus and commitment, Develop dominant concepts and robust designs, Design for manufacturability and maintainability, and Eliminate the 10 Cash Drains that plaque traditional product development.
Revitalizing Manufacturing
This casebook focuses on the introduction of change at the plant level. The cases look at implementing new technology, systems, and structures and what it takes to turn around "rust-belt" factories. The cases are action oriented and force students to make realistic decisions. The book is interdisciplinary, in that it integrated the social and technical aspects of change.
Service And Operations Management
The purpose of this book is to provide cutting-edge information on service management such as the role services play in an economy, service strategy, ethical issues in services and service supply chains. It also covers basic topics of operations management including linear and goal programming, project management, inventory management and forecasting.This book takes a multidisciplinary approach to services and operational management challenges; it draws upon the theory and practice in many fields of study such as economics, management science, statistics, psychology, sociology, ethics and technology, to name a few. It contains chapters most textbooks do not include, such as ethics, management of public and non-profit service organizations, productivity and measurement of performance, routing and scheduling of service vehicles.An Instructor's Solutions Manual is available upon request for all instructors who adopt this book as a course text. Please send your request to [email protected].
Technology, Humans, and Society
A number of factors, from soaring fuel prices to genetically modified agricultural products, have greatly refocused worldwide attention on the interrelationship between technology and society and the necessity for sustainable engineering and business practices. Technology, Humans, and Society focuses on building a model for business and engineering that will lead to a sustainable world. The challenge for engineering is to develop new technologies that enable economic growth and do not deplete irreplaceable resources and destroy ecological systems. No longer solely the domain of environmentalists and ecologists, "sustainable" or "green" business practices and engineering designs are becoming ...
Product Innovation
Increasing pressures to produce new products faster and cheaper are resulting in huge efforts to streamline and restructure the traditional new product development (NPD) process. The purpose of the book is to describe, assess and apply the latest constructs, methods, techniques and processes to enable managers, professionals, and practitioners to be more effective in designing, developing and commercializing new products and services. It provides guidance and support in formulating and executing NPD programs for business practitioners and MBA students. The book is written from an Integrated Product Development (IPD) perspective, linking all aspects of marketing, costing and manufacturing into the development process even before the first prototype is built. It covers the advanced tools necessary to achieve this such as virtual prototyping and fully integrated business systems, and explains the changes needed to organizational structure and thinking.
Treasure Chest of Six Sigma Growth Methods, Tools, and Best Practices (Adobe Reader)
This reference is the first comprehensive how-to collection of Six Sigma tools, methodologies, and best practices. Leading implementer Lynne Hambleton covers the entire Six Sigma toolset, including more than 70 different tools–ranging from rigorous statistical and quantitative tools, to “softer” techniques. The toolset is organized in an easy-to-use, alphabetical encyclopedia and helps professionals quickly select the right tool, at the right time for every business challenge. Hambleton systematically discusses which questions each tool is designed to answer; how the tool compares with similar tools; when to use it; how to use it step-by-step; how to analyze and apply the output; and w...
Quality Management for Organizations Using Lean Six Sigma Techniques
The next step in the evolution of the organizational quality field, Lean Six Sigma (LSS) has come of age. However, many challenges to using LSS in lieu of, in conjunction with, or integrated with other quality initiatives remain. An update on the current focus of quality management, Quality Management for Organizations Using Lean Six Sigma Techniques covers the concepts and principles of Lean Six Sigma and its origins in quality, total quality management (TQM), and statistical process control (SPC), and then explores how it can be integrated into manufacturing, logistics, and healthcare operations. The book presents the background on quality and Lean Six Sigma (LSS) techniques and tools, pre...
Managing for Excellence in the Twenty-First Century
Managing for Excellence in the Twenty-First Century: The Total Quality Approach is a seminal book for achieving the much sought-after traits of quality and excellence. The book provides a practical yet philosophical perspective into achieving quality and excellence. Goski brings her combined experiences from industry, academia, and research into a compendium of principles, theories, practices, tools, techniques, and strategies that can provide and support personal and organizational transformation and sustainable growth. Through the search for excellence and sustainability, Goski presents a different functional approach to management using a combination of existing wisdom, theories, and prac...
