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This book gives detailed descriptions of the development of two large scale multiagent systems: Agent.Hospital and Agent.Enterprise. These two systems have been developed in close cooperation with more than 20 enterprises and hospitals. They demonstrate clearly that multiagent technology has a great potential for innovative information systems, if a high degree of flexibility of the overall systems is required, e.g. because human actors and technical systems exhibit a great degree of local autonomy, or if the work environment is highly dynamic.
This book explores the different ways in which human-factors engineering influences organizations’ and enterprises’ well-being and competitiveness. It covers a wealth of interrelated topics such as service engineering, service science, human-computer interaction, service usability, attitude and opinion assessment, servicescape design and evaluation, and training for service delivery. Further topics include service systems modeling, anthropology in service science, and customer experience, as well as ethical issues and the impact of an aging society. Based on the AHFE 2016 International Conference on The Human Side of Service Engineering, held on July 27-31, 2016, in Walt Disney World®, Florida, USA, the book provides readers with a comprehensive, general view of current research and challenges in the important field of service engineering. It also provides practical insights into the development of services for different kinds of organizations, including health care organizations, aviation providers, manpower allocation, hospitality and entertainment, as well as banking and financial institutions.
Today’s manufacturing systems are undergoing significant changes in the aspects of planning, production execution, and delivery. It is imperative to stay up-to-date on the latest trends in optimization to efficiently create products for the market. The Handbook of Research on Applied Optimization Methodologies in Manufacturing Systems is a pivotal reference source including the latest scholarly research on heuristic models for solving manufacturing and supply chain related problems. Featuring exhaustive coverage on a broad range of topics such as assembly ratio, car sequencing, and color constraints, this publication is ideally designed for practitioners seeking new comprehensive models for problem solving in manufacturing and supply chain management.
The ubiquity of modern technologies has allowed for increased connectivity between people and devices across the globe. This connected infrastructure of networks creates numerous opportunities for applications and uses. As the applications of the internet of things continue to progress so do the security concerns for this technology. The study of threat prevention in the internet of things is necessary as security breaches in this field can ruin industries and lives. Securing the Internet of Things: Concepts, Methodologies, Tools, and Applications is a vital reference source that examines recent developments and emerging trends in security and privacy for the internet of things through new models, practical solutions, and technological advancements related to security. Highlighting a range of topics such as cloud security, threat detection, and open source software, this multi-volume book is ideally designed for engineers, IT consultants, ICT procurement managers, network system integrators, infrastructure service providers, researchers, academics, and professionals interested in current research on security practices pertaining to the internet of things.
The volume aims at providing a comprehensive review of the diverse efforts covering the gap existing between the two main perspectives on the topic of ontologies for multi-agent systems, namely: How ontologies should be modelled and represented in order to be effectively used in agent systems, and on the other hand, what kind of capabilities should be exhibited by an agent in order to make use of ontological knowledge and to perform efficient reasoning with it. The volume collects the most significant papers of the AAMAS 2002 and AAMAS 2003 workshop on ontologies for agent systems, and the EKAW 2002 workshop on ontologies for multi-agent systems.
This book reports on cutting-edge research and best practices in developing innovative service systems. It covers issues concerning the suitability of a given system for human use, human services, and excellent human experiences. It explores a wide range of ways in which human factors in engineering, ergonomics, human–computer interaction (HCI), cognitive engineering, and many other disciplines can contribute to the design and management of service systems. It considers aspects related to cost effectiveness, ethics, and privacy, among others, and covers applications in many areas, from healthcare to education, transportation, and the economy. Based on the AHFE 2020 Virtual Conference on the Human Side of Service Engineering, held on July 16–20, 2020, the book provides readers with a comprehensive overview of current research and future challenges in the field of service engineering, together with practical insights into the development of innovative services for various kinds of organizations.
The rise of digital media has been widely regarded as transforming the nature of our social experience in the twenty-first century. The speed with which new forms of connectivity and communication are being incorporated into our everyday lives often gives us little time to stop and consider the social implications of those practices. Nonetheless, it is critically important that we do so, and this sociological introduction to the field of digital technologies is intended to enable a deeper understanding of their prominent role in everyday life. The fundamental theoretical and ethical debates on the sociology of the digital media are presented in accessible summaries, ranging from economy and ...
In April 1993, an interdisciplinary NATO Advanced Research Workshop on "Collaborative dialogue technologies in distance learning" was held in Segovia, Spain. The workshop brought together researchers in fields related to distance learning using computer-mediated communication. The statement of justification of the NATO ARW follows hereafter. Justification of the NATO Advanced Research Workshop on Collaborative Dialogue Technologies in Distance Learning Computer Mediated Communication (CMC) systems have features that reduce some temporal, physical and social constraints on communication. Theories of communication have shifted from viewing communication as a linear transmission of messages by ...
This book reports on cutting-edge research and best practices in developing innovative service systems. It covers issues concerning the suitability of a given system for human use, human services, and excellent human experiences. It explores a wide range of ways in which human factors in engineering, ergonomics, human–computer interaction (HCI), cognitive engineering, and many other disciplines can contribute to the design and management of service systems. It considers aspects related to cost effectiveness, ethics, and privacy, among others, and covers applications in many areas, from healthcare to education, transportation, and the economy. Based on the AHFE 2021 Conference on the Human Side of Service Engineering, held virtually on 25–29 July, 2021, from USA, this book provides readers with a comprehensive overview of current research and future challenges in the field of service engineering, together with practical insights into the development of innovative services for various kinds of organizations.
This volume, one of a two volume set, is from the August 1999 HCI International conference papers presented in Munich, Germany. Human Computer Interaction: Communication, Cooperation, and Application Design focuses on the informative and communicative aspects of computer use. A larger number of contributions is concerned with computer-supported cooperation using a wide variety of different techniques. In keeping with the increased focus of HCI International '99 on internet issues and aspects of the global information society, many papers in this volume are centered around information and communication networks and their implications for work, learning, and every-day activities. Due to the growing number and diversity of groups utilizing modern information technologies, issues of accessibility and design for all are becoming more and more pertinent. A range of papers in this volume address these issues and provide the latest research and development results.