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The Social Nature of Emotions
Emotion is a defining aspect of the human condition. Emotions pervade our social and professional lives, they affect our thinking and behavior, and they profoundly shape our relationships and social interactions. Emotions have traditionally been conceptualized and studied as individual phenomena, with research focusing on cognitive and expressive components and on physiological and neurological processes underlying emotional reactions. Over the last two decades, however, an increasing scholarly awareness has emerged that emotions are inherently social – that is, they tend to be elicited by other people, expressed at other people, and regulated to influence other people or to comply with so...
A Day in the Life of a Happy Worker
This edited collection brings together some of the leading researchers in the study of the daily experience of work and daily well-being. The book covers both theoretical and methodological issues involved in studying workers' well-being as it evolves on a daily basis. Interest in the topic of daily fluctuations in worker well-being has grown rapidly over the past ten years. This is partly because of advances in research and statistical methods, but also because researchers have found that the psychological processes that influence well-being play out from moment to moment, and from day to day. Topics covered in this book include: The theoretical basis of studying work as a series of daily e...
Emotional Labor in the 21st Century
This book reviews, integrates, and synthesizes research on emotional labor and emotion regulation conducted over the past 30 years. The concept of emotional labor was first proposed by Dr. Arlie Russell Hochschild (1983), who defined it as "the management of feeling to create a publicly observable facial and bodily display" (p. 7) for a wage. A basic assumption of emotional labor theory is that many jobs (e.g., customer service, healthcare, team-based work, management) have interpersonal, and thus emotional, requirements and that well-being and effectiveness in these jobs is determined, in part, by a person’s ability to meet these requirements. Since Hochschild’s initial work, psychologi...
The Dark Side of Organizational Behavior
The Dark Side of Organizational Behavior aims to gather all the micro- and meso-level topics about the dark side of organizations that may guide management practitioners, researchers, and students. The history before the modern human civilization is full of multiple types of conflicts, wars, struggles and violence. Modernization project has constructed a desired reality of human being and has somehow concealed the dark side of human interactions. Through this outlook, this book explores the realities of the dark side of organizations and how these realities may have the potential to change previous assumptions about business life. The field of organizational behavior is dominated by the posi...
Bullying and Harassment in the Workplace
Building on the success of two earlier best-selling editions from 2003 and 2011, this benchmark text and highly cited reference work now appears in its third edition. This book is a research-based resource on key aspects of workplace bullying and its remediation, which: Covers the nature and complexities of bullying and harassment in the workplace Presents the evidence on its prevalence, risk groups, antecedents and outcomes Examines cyberbullying and harassment in the digital world Describes the roles of bystanders and the coping possibilities of victims Discusses prevention, intervention, treatment and the management of specific cases Explains legal perspectives, the role of HR and of inte...
Economic Evaluation of Interventions for Occupational Health and Safety
Undertaking economic evaluations of workplace-based occupational health and safety interventions can be difficult, reflected by the significant lack of literature, evidence and guidance on the subject. Particular difficulties include: complex labour legislation; differences in the perception of health risks associated with work experiences amongst workplace parties and policy makers; the burden of costs and consequences being borne by different stakeholders in the system; conflicting incentives and priorities between the multiple stakeholders; lack of consensus about what ought to count as a benefit or cost of intervening or not intervening; multiple providers of indemnity and medical care c...
Migration in Post-Colonial Hong Kong
Since 1995 most mainland migrants to Hong Kong have been the wives or non-adult children of Hong Kong men of lower socio-economic status. The majority of immigrants are women, who throughout the past two decades have accounted for more than 60% of immigration. The profile of immigrants has been changing and they are significantly more educated than was the case in the past. Despite the improvement in the educational level of mainland Chinese migrants since 1991, and their increased involvement in paid employment, migrants have continued to experience great difficulty integrating into Hong Kong society and anti-immigrant sentiment seems to have increased over the same period. This raises the ...
Translation and Emotion
This volume tackles one of the most promising and interdisciplinary developments in modern Translation Studies: the psychology of translation. It applies the scientific study of emotion to the study of translation and translators in order to shed light on how emotions can impact decision-making and problem-solving when translating. The book offers a new critical approach to the study of emotion in translation by analysing translators' accounts of their experiences, as well as drawing on a case study of emotional intelligence involving 155 professional translators. The author identifies three distinctive areas where emotions influence translators: emotional material contained in source texts, their own emotions, and the emotions of source and target readers. In order to explore the relevance and influence of emotions in translation, each chapter focuses on a different emotion trait: emotion perception, emotion regulation, and emotion expression.
Grendon and the Emergence of Forensic Therapeutic Communities
This unique collection of research and practice papers highlight HMP Grendon’s groundbreaking and sustained contribution to our understanding of the role therapeutic communities have in effective interventions with offenders. Reveals the history and research behind HMP Grendon, one of the first prisons to develop therapeutic communities Combines a mixture of quantitative and qualitative research papers, coupled with historical, theoretical and practice commentary Features quantitative research based on unusually complete and extensive records, collected over an extended period and stored in Grendon’s database Provides an international perspective with prominent figures from America and Holland
