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Seria książek Prawo ochrony zdrowia w pytaniach i odpowiedziach powstała z chęci niesienia po- Prawo ochrony zdrowia w pytaniach i odpowiedziach mocy wszystkim, którzy w konkretnych sytuacjach życiowych napotykają trudności w rozumieniu i prawidłowym stosowaniu przepisów dotyczących sfery ochrony zdrowia. Źródłem wiedzy o rozwiązywaniu problemów w tym przypadku jest Serwis Prawo i Zdrowie prowadzony przez wydawnictwo Wolters Kluwer Polska. Zgromadzone w nim ogromne zasoby pytań od korzystających z publikacji dyrektorów i kadry menedżerskiej podmiotów leczniczych, a przede wszystkim odpowiedzi udzielane przez specjalistów doświadczonych prawników i pracowników adminis...
Most public service jobs require interpersonal contact that is either face-to-face or voice-to-voice - relational work that goes beyond testable job skills but is essential for job completion. This unique book focuses on this emotional labor and what it takes to perform it.The authors weave a powerful narrative of stories from the trenches gleaned through interviews, focus groups, and survey data. They go beyond the veneer of service delivery to the real, live, person-to-person interactions that give meaning to public service.For anyone who has ever felt apathetic toward government work, the words of caseworkers, investigators, administrators, attorneys, correctional staff, and 9/11 call-takers all show the human dimension of bureaucratic work and underscore what it means to work "with feeling."
An interdisciplinary look at the role of intellectuals in the making of nations
Due to growing concern about the competitiveness of industry in the international marketplace and the efficiency ofgovernment enterprises, widespread initiatives are currently underway to enhance thecompetitive posture offirms and to streamline government operations. Nearly all enterprises are engaged in assessing ways in which their productivity, product quality and operations can be improved. These efforts canbe described as Business Process Engineering (BPE). BPE had its roots in industry under differing titIes: Process Improvement, Process Simplification, Process Innovation, Reengineering, etc. It has matured to be an important ingredient of successful enterprises in the private and public sectors. After extensive exploitation by industrial and governmental practitioners and consultants, it is attracting increasing attention from academics in the fields of engineering and business. However, even with all of this attention in the popular literature, serious scholarly literature on BPE is in short supply. TItis is somewhat surprising, especially since so many large international organizations have attempted BPE projectswith varied success.
The last book on the lactating sow was published over 15 years ago. This new book brings us up to date in current knowledge on the gestating and lactating sow. It covers new and important topics such as conditioning of gilts for optimal reproductive performance, feeding high fibre diets to gestating sows and providing various fat sources in gestation and lactation. It also describes the several key success factors to group-housing systems in gestation, which is a must due to the current move towards group-housing. The new concept of transition feeding for sows is discussed, as well as the factors involved in mammary development of gilts and sows, both of which are instrumental for maximum co...
"A practical reference tool which is both a guide to undergraduates and a practical reference tool for clinicians in the application of models and theories to practice. Underlining the importance and clinical relevance of theory to practice, this text provides an excellent introduction to the theoretical basis of occupational therapy. Contributions are given by both academics and expert clinicians."--Publisher.
This intimate, affectionate portrait of Pope John Paul II by his longtime secretary and confidant reveals fascinating new details about the opinions, hopes, fears, and dramatic life of this public man. “I had accompanied him for almost forty years: twelve in Kraków and then twenty-seven in Rome. I was always with him, always at his side. Now, in the moment of death, he’d gone on alone. . . .And now? Who is accompanying him on the other side?” —From A Life with Karol Cardinal Stanislaw Dziwisz worked side by side with Pope John Paul II for almost forty years, enjoying unique access to both the public and private man. In A life with Karol, he provides a close-up glimpse into the Pope�...