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Benchmarks in Hospitality and Tourism
This pioneering book will familiarize you with benchmarking techniques that can be used to gauge and improve the performance of hospitality and tourism businesses anywhere! With compelling case studies drawn from hotel management, environmental systems, and destination practices, it examines important aspects of benchmarking, including satisfaction barometers, indicator development, and finding/networking with benchmarking partners.
The Americanization/Westernization of Austria
Political, economic, social, and cultural modernization dramatically transformed twentieth-century Austria. Innovative new methods of production and management, such as the assembly line, changed Austrian business after World War I, much as the Marshall Plan shaped the economy after World War II. At the same time, jazz, Hollywood movies, television programming, and mass commodities were as popular in Austria as elsewhere in Western Europe. Even political campaigns followed American trends. All this occurred despite the fact that in West Germany, American nostrums and models had been rejected, modified, or "translated" into milder versions. Ultimately, Austria was "Western Europeanized" when ...
High Solid Dispersions
From Polymers to Colloids: Engineering the Dynamic Properties of Hairy Particles, by D. Vlassopoulos and G. Fytas * Nonlinear Rheological Properties of Dense Colloidal Dispersions Close to a Glass Transition Under Steady Shear, by M. Fuchs * Micromechanics of Soft Particle Glasses, by R. T. Bonnecaze and M. Cloitre * Quantitative Imaging of Concentrated Suspensions Under Flow, by L. Isa, R. Besseling, A. B. Schofield and W. C. K. Poon * Soft and Wet Materials: From Hydrogels to Biotissues, by J. P. Gong and Y. Osada
Material Strategies
Blaine Brownell s best-selling Transmaterial series has introduced designers to hundreds of emergent materials that have the potential to transform our built environment. In our new Architecture Brief, Material Strategies, Brownell shows architects how creative applications of these materials achieve such transformations. Chapters based on fundamental material categories examine historical precedents, current opportunities, and future environmental challenges. Case studies featuring detailed illustrations showcase pioneering buildings from today s most forward-thinking architectural firms.
Computer Games As Landscape Art
This book proposes that computer games are the paradigmatic form of contemporary landscape and offers a synthesis of art history, geography, game studies and play. Like paint on canvas, the game engine is taken as the underlying medium, and using the Valve Source Engine as the primary case study, it analyses landscapes according to the technical, economic and cultural features this medium affords. It presents the single-player first-person shooter (Half-Life 2) as a Promethean safari, examines how the economics of gambling and product placement shaped the eSports landscapes of Counter-Strike and reveals how sandboxes such as Garry’s Mod visualise the radical landscape of Web 2.0. This book explores how our relationship to the environment is changing, how we express this through computer games and how we can move beyond examining artistic influences on games to examining how historical connections flow through games and the history of landscape images.
The Lutheran Church in New Hanover, (Falckner swamp) Montgomery County, Penna
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The Drumbeater
Something caught his eye, as if the sun was reflecting on something shiny. The source of this momentary distraction was the clouded glass face of an old wrist watch. He bent down to retrieve it, then recoiled abruptly, standing bolt upright. The watch, complete with decaying leather strap, was secured to the wrist of a skeletal hand. Clive Allan has drawn upon thirty years experience as a police officer and a profound knowledge of the Scottish Highlands in his crime thriller, The Drumbeater When skeletal remains are found buried on a beach near the remote Scottish village of Glendaig, the evidence points to murder, to a crime dating back seventy years to World War Two. The task of unravellin...
The Business of Gamification
At the turn of the century the term "gamification" was introduced as a concept to understand the process of using game mechanics in "non-game" contexts. The impact of gamification was soon evident to business practices where it had impact both on marketing and, more broadly, on the organizations themselves. As the number of individuals playing video games grows, there seem to be an acceptance of game mechanics elsewhere. Its effectiveness is highly dependent on both technical possibilities and cultural acceptance, two factors present today. The aim of The Business of Gamification is to critically analyze the practical and theoretical consequences of gamification. Practically, how has gamific...
