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The #1 Guide to Excellence in Technical Communication—Fully Updated for Embedded Assistance, Mobile, Search, Multimedia, and More Direct from IBM’s own content design experts, this guide shows you how to design product interfaces and technical information that always place users front and center. This edition has been fully revised to help you consistently deliver the right content at the right time. You’ll master today’s best practices to apply nine essential characteristics of high-quality technical information: accuracy, clarity, completeness, concreteness, organization, retrievability, style, task orientation, and visual effectiveness. Coverage Includes Advocating for users throu...
The Open Group s long awaited guidance on Cloud is now published! Cloud Computing is the major evolution today in computing. It describes how the internet has enabled organizations to access computing resources as a commodity and when needed in much the same way as households access household utilities. For Enterprises with complex and expensive IT systems, the idea of paying on demand for someone else to provide IT services is attractive. This authoritative guide is specifically designed for business managers to understand the benefits that can be achieved; including Improved timeliness and agility Resource optimisation Control and reduction of costs More innovation Increased security Decreased exposure to risk Demonstration of compliance Improved quality of support Improved business continuity resource The authoritative title, published by the globally respected Open Group, gives Managers reliable and independent guidance that will help to support decisions and actions in this key operational area.
Public and Private sector decision makers and practitioners need advice to get past the cloud hype and leverage cloud enabled solutions. This book offers a sound planning framework and practical implementation approaches that lead to business strategy realization and balanced ecosystems. Working in an industry that is just starting to touch the surface of cloud computing and what it can do, this book provides a practical approach to helping understand cloud computing and how it might impact businesses. I would highly recommend it to those who want to understand better cloud computing and how it might impact them and their business. - Chuck Carroll International Cable Telecommunications Executive and Consultant, and ex-CEO of Telenet This is an important book that provides great insights and pragmatic advice on how to tackle the cloud revolution. - Marco Iansiti Head, Technology and Operations Management Unit, and Co- Chair, Digital Initiative, Harvard Business School
100 SOA Questions brings together authoritative answers to the most crucial questions business, technical, and architectural decision-makers ask about SOA. It draws on the immense experience of two SOA experts who’ve participated in more than 100 SOA projects in the roles of architect, designer, consultant, technical manager, and strategist. Organized to reflect the Open Group’s Open Services Integration Maturity Model (OSIMM), this book provides fast, convenient access to information about all facets of SOA planning, implementation, management, and utilization. This book will be an invaluable resource for all executives, architects, and practitioners who have just started their SOA jour...
This IBM® RedpaperTM is the second in a series that addresses the performance and capacity considerations of the evolving cloud computing model. The first Redpaper publication (Performance Implications of Cloud Computing, REDP-4875) introduced cloud computing with its various deployment models, support roles, and offerings along with IT performance and capacity implications associated with these deployment models and offerings. In this redpaper, we discuss lessons learned in the two years since the first paper was written. We offer practical guidance about how to select workloads that work best with cloud computing, and about how to address areas, such as performance testing, monitoring, se...
Many companies move workloads to the cloud only to encounter issues with legacy processes and organizational structures. How do you design new operating models for this environment? This practical book shows IT managers, CIOs, and CTOs how to address the hardest part of any cloud transformation: the people and the processes. Author Mike Kavis (Architecting the Cloud) explores lessons learned from enterprises in the midst of cloud transformations. You'll learn how to rethink your approach from a technology, process, and organizational standpoint to realize the promise of cost optimization, agility, and innovation that public cloud platforms provide. Learn the difference between working in a data center and operating in the cloud Explore patterns and anti-patterns for organizing cloud operating models Get best practices for making the organizational change required for a move to the cloud Understand why site reliability engineering is essential for cloud operations Improve organizational performance through value stream mapping
“This book successfully addresses the approach for adopting cloud into organizations (small and large), realizing that every application may not be a fit for a cloud environment. The writer does an excellent job of integrating cloud into the approach for an enterprise architecture and drilling down into how to evaluate cloud in its variety of implementation techniques, along with the benefits and drawbacks of each.” — Sue Miller-Sylvia, IBM Fellow and Vice President, Application Innovation Services, IBM Global Business Services Make the Right Cloud Adoption and Deployment Decisions for Your Business This is the first complete guide to cloud decision making for senior executives in both...
Despite the buzz surrounding the cloud computing, only a small percentage of organizations have actually deployed this new style of IT—so far. If you're planning your long-term cloud strategy, this practical book provides insider knowledge and actionable real-world lessons regarding planning, design, operations, security, and application transformation. This book teaches business and technology managers how to transition their organization's traditional IT to cloud computing. Rather than yet another book trying to sell or convince readers on the benefits of clouds, this book provides guidance, lessons learned, and best practices on how to design, deploy, operate, and secure an enterprise c...