You may have to register before you can download all our books and magazines, click the sign up button below to create a free account.
This volume offers the state-of-the-art research and developments in service science and related research, education and practice areas. It showcases emerging technology and applications in fields including healthcare, energy, finance, information technology, transportation, sports, logistics, and public services. Regardless of size and service, a service organization is a service system. Because of the socio-technical nature of a service system, a systems approach must be adopted to design, develop, and deliver services, aimed at meeting end users’ both utilitarian and socio-psychological needs. Effective understanding of service and service systems often requires combining multiple methods to consider how interactions of people, technology, organizations, and information create value under various conditions. Chapters highlight ways to approach such technical challenges in service science and are based on submissions from the 2020 INFORMS International Conference on Service Science.
This book aims to provide new research methods, theories and applications from various areas of industrial economics and engineering. In detail, the included scientific papers analyse and describe communication processes in the fields of industrial economics, industrial system, industrial security and engineering and other related areas. The variety of the papers delivers added value for both scholars and practitioners. This book is the documentation of the IEIS 2021 conference. The book covers a great deal of research achievements in industrial restructuring strategy, industrial organization, industrial policy, departmental economic research, industrial competitiveness, regional industrial structure, national industrial economic security theory and empirical research, and it emphasizes on combining theory with practice. The book aims to discuss the issues in industrial economics and industrial security theories and practices. It is the documentation of IEIS 2021 conference, which took place at Shandong University. Due to the impact of COVID-19, it took place online as a virtual conference.
This book shows how supervisory control theory (SCT) supports the formulation of various control problems of standard types, like the synthesis of controlled dynamic invariants by state feedback, and the resolution of such problems in terms of naturally definable control-theoretic concepts and properties, like reachability, controllability and observability. It exploits a simple, abstract model of controlled discrete-event systems (DES) that has proved to be tractable, appealing to control specialists, and expressive of a range of control-theoretic ideas. It allows readers to choose between automaton-based and dually language-based forms of SCT, depending on whether their preference is for a...
The discipline of Services Science, introduced by IBM in 2002, has emerged and matured in a true transdisciplinary atmosphere. Encompassing disciplines not only in management and engineering, it also draws from disciplines such as social and cog- tive sciences, law, ethics, economics etc. to address the theoretical and practical - pects of the challenging services industry and its economy. Services Science leverages methods, results and knowledge stemming from these disciplines towards the development of its own concepts, methods, techniques and approaches thus creating the basis for true trans-disciplinary gatherings and the p- duction of transdisciplinary results. Services Science is build...
This book contains revised papers from the 17th International Conference on Enterprise Information Systems, ICEIS 2015, held in Barcelona, Spain, in April 2015. The 31 papers presented in this volume were carefully reviewed and selected from a total of 327 submissions. The book also contains one full-paper invited talk. The selected papers reflect state-of-the-art research that is oriented toward real-world applications and highlight the benefits of information systems and technology for industry and services. They are organized in topical sections on databases and information systems integration, artificial intelligence and decision support systems, information systems analysis and specification, software agents and Internet computing, human–computer interaction, and enterprise architecture.
This book reviews the development of physics-based modeling and sensor-based data fusion for optimizing medical decision making in connection with spatiotemporal cardiovascular disease processes. To improve cardiac care services and patients’ quality of life, it is very important to detect heart diseases early and optimize medical decision making. This book introduces recent research advances in machine learning, physics-based modeling, and simulation optimization to fully exploit medical data and promote the data-driven and simulation-guided diagnosis and treatment of heart disease. Specifically, it focuses on three major topics: computer modeling of cardiovascular systems, physiological ...
This is an open access book. Management science aims to study the dynamic study of human use of limited resources in management activities to achieve organizational goals: complex and innovative social behavior and its laws. And engineering management refers to the management of important and complex new products, equipment and devices in the process of development, manufacturing and production, and also includes the study and management of technological innovation, technological transformation, transformation, transformation, layout and strategy of industrial engineering technology development. The development or breakthrough of management theory is accompanied by the development and progre...
This book gathers a selection of peer-reviewed papers presented at the International Conference on Operations Research (OR 2021), which was hosted online by the University of Bern from August 31 to September 3, 2021, and was jointly organized by the Operations Research Societies of Switzerland (SVOR/ASRO), Germany (GOR e.V.), and Austria (ÖGOR). The respective papers discuss classical mathematical optimization, statistics and simulation techniques. These are complemented by computer science methods, and by tools for processing data, designing and implementing information systems. The book also examines recent advances in information technology, which allow massive volumes of data to be processed and enable real-time predictive and prescriptive business analytics to drive decisions and actions. Lastly, it presents a selection of problems that are modeled and treated while taking into account uncertainty, risk management, behavioral issues, etc.
This book constitutes the refereed proceedings of the 9th International Conference on Service-Oriented Computing, ICSOC 2011, held in Paphos, Cyprus, in December 2011. The 54 revised papers presented were carefully reviewed and selected from 184 submissions. The papers are organized in topical sections on business process modeling, quality of service, formal methods, XaaS computing, service discovery, service security and trust, service runtime infrastructures and service applications.
The proceedings of the 2014 International Conference on Logistics, Informatics and Services Sciences (LISS’2014) gather 259 papers on the latest fundamental advances in the state of the art and practice of logistics, informatics, service operations and service science. The books is divided into four main sections focusing on different aspects: Service Management, Logistics Management, Information Management, and Engineering Management. It also covers ten special sessions: Advanced Management Decision Making Techniques and Application; Freight Transportation and Information Technology; Free Trade Zone (FTZ) and Supply Chain Management; Innovation in Service Science; Comprehensive Service; I...