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Handbook for Psychiatric Trainees
This handbook is a must for anyone trying to navigate the landscape of postgraduate medical education.
How Big Things Get Done
Best Books of 2023 – The Financial Times and The Economist Shortlisted for Financial Times and Schroders Business Book of the Year 2023 ‘Important, timely, instructive and entertaining’ – Daniel Kahneman, bestselling author of Thinking, Fast and Slow World expert Bent Flyvbjerg and bestselling author Dan Gardner reveal the secrets to successfully planning and delivering ambitious projects on any scale. Nothing is more inspiring than a big vision that becomes a triumphant new reality. Think of how Apple’s iPod went from a project with a single employee to an enormously successful product launch in eleven months. But such successes are the exception. Consider how London’s Crossrail...
The BRC Global Standard for Food Safety
This book will offer companies in the food industry a comprehensive guide to preparing for a British Retail Consortium Standard evaluation (Issue 6). It will enable them to ensure that the correct systems are in place to achieve the Standard, and also that they present themselves in the best possible light during the audit process. It will also recommend the correct steps to take following evaluation and how to correct non-conformities. The book will be of interest not only to suppliers who are seeking certification for the first time but also to those already in the scheme, and are seeking to improve their grades.
Enabling Recovery
People with complex and long-term mental health needs are at the heart of current priorities in service development. Rehabilitation psychiatry offers a positive response to their problems, needs and aspirations. The central ambitions of contemporary rehabilitation services are to rekindle hope and to open routes to personal recovery, while accepting, and accounting for, continuing difficulty and disability.
Management of Risk
This guide is intended to help organisations put in place effective frameworks for taking informed decisions about risk. It brings together recommended approaches, checklists and pointers to more detailed information on tools and techniques. The topics covered include: the principles of risk management; how risks are managed; managing risks at the strategic, programme, project and operational level; techniques and examples of the benefits of risk management. The publication draws on the experience of experts from both the private and public sector.
Management for Psychiatrists
This popular title provides a sound practical guide to the complex world of management in psychiatric practice, and is essential reading for senior trainees and consultants. The editors have brought together a host of knowledgeable and well-known authors who write from their experience in the ever-changing National Health Service. Topics covered include the various skills necessary for running services, such as management of finances, resources and personnel issues, and topics central to today's changing scene, such as revalidation, service users' expectations and clinical governance. The book concludes with a section on personal development, addressing such issues as presentation skills, stress management, mentoring, managing committees and dealing with the media. A chapter on 'Surviving as a junior consultant' is included and the book is also very useful as a reference and survival guide for more senior psychiatrists. Third edition has been completely rewritten. Written by authors with direct, current experience.
Metrics for Service Management:
This title is the sister book to the global best-seller Metrics for IT Service Management. Taking the basics steps described there, this new title describes the context within the ITIL 2011 Lifecycle approach. More than that it looks at the overall goal of metrics which is to achieve Value. The overall delivery of Business Value is driven by Corporate Strategy and Governance, from which Requirements are developed and Risks identified. These Requirements drive the design of Services, Processes and Metrics. Metrics are designed and metrics enable design as well as governing the delivery of value through the whole lifecycle. The book shows the reader how do achieve this Value objective by extending the ITIL Service Lifecycle approach to meet business requirements.
The Complete Guide To Referencing And Avoiding Plagiarism
This excellent new edition will continue to demystify the referencing process and provide essential guidance on making sure you are not committing plagiarism. It provides clear guidelines on why and when to reference as well as how to correctly cite from a huge range of sources.
The Definitive Guide to IT Service Metrics
Learn how to integrate IT service metrics into your business and maximize their usage and effectiveness.
Exploring Services Science
This book contains the refereed proceedings of the 6th International Conference on Exploring Service Science (IESS), held in Porto, Portugal, in February 2015. Service science constitutes an interdisciplinary approach to systematic innovation in service systems, integrating managerial, social, legal, and engineering aspects to address the theoretical and practical challenges of the service industry and its economy. The 27 full papers accepted for IESS were selected from 69 submissions. The papers consider the topics service innovation, service exploration, service design, IT-based service engineering, and service sustainability.
