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The Strategic Tool for Evaluating Educational Returns
Axel Müller-Hofvenschiöld presents a new evaluation approach for executive education. His Strategic Tool for Evaluating Educational Returns (STEER) combines ideas from controlling and psychology in order to measure the added-value of face-to-face business school programs to an organisation.
The Handbook of Task Analysis for Human-Computer Interaction
A comprehensive review of the current state of research and use of task analysis for Human-Computer Interaction (HCI), this multi-authored and diligently edited handbook offers the best reference source available on this diverse subject whose foundations date to the turn of the last century. Each chapter begins with an abstract and is cross-referen
Control Theory for Humans
This textbook provides a tutorial introduction to behavioral applications of control theory. Control theory describes the information one should be sensitive to and the pattern of influence that one should exert on a dynamic system in order to achieve a goal. As such, it is applicable to various forms of dynamic behavior. The book primarily deals with manual control (e.g., moving the cursor on a computer screen, lifting an object, hitting a ball, driving a car), both as a substantive area of study and as a useful perspective for approaching control theory. It is the experience of the authors that by imagining themselves as part of a manual control system, students are better able to learn nu...
Chance Discovery
Chance discovery means discovering chances - the breaking points in systems, the marketing windows in business, etc. It involves determining the significance of some piece of information about an event and then using this new knowledge in decision making. The techniques developed combine data mining methods for finding rare but important events with knowledge management, groupware, and social psychology. The reader will find many applications, such as finding information on the Internet, recognizing changes in customer behavior, detecting the first signs of an imminent earthquake, etc. This first book dedicated to chance discovery covers the state of the art in the theory and methods and examines typical scenarios, and it thus appeals to researchers working on new techniques and algorithms and also to professionals dealing with real-world applications.
Human Factors in Simple and Complex Systems, Second Edition
In terms of simple and complex systems, it is a whole new world out there. At the initial publication of this book, fourteen years ago, the web was in its infancy, DVDs did not exist, cell phones were few and far between, and the information superhighway was just a blip upon the horizon. If you used the terms "social engineering," you were most likely a political scientist, and if you were "phishing" you might be listening to a rock band. The second edition of a bestseller, Human Factors in Simple and Complex Systems provides the necessary understanding of the breadth and depth of human factors issues that influence the design, implementation, and evaluation of products and systems. Emphasiz...
Current Research of the Human Interface Society
This special issue is the first opportunity to introduce the research activities of the Human Interface Society. The first article gives a microworld approach to identify design requirements for better situation awareness. Next, a focus on evaluation of organizational structure in emergency situations from the communication viewpoints is examined,
Skill Acquisition and Human Performance
Providing a coherent picture of how research on skills is conducted, this volume brings together findings from a number of disciplines to enrich our current understanding of human skills. Taking an information-processing approach, the authors provide an historical and conceptual introduction and examine research studies in which comparatively simple laboratory tasks are used to investigate skill. They then consider performance of more complex tasks that impose greater demands on attention and memory. The book concludes by focusing on expertise in specific real-world situations, discussing applications to areas such as: training; the role of individual differences in abilities; situational performance-shaping factors; and th
Awareness Systems
Includes contributions by some leading authorities in the field of Awareness Systems
