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Total Quality Management
Acclaimed and used in over 200 colleges and universities around the country, Total Quality Management: Text, Cases and Readings has been completely revised and expanded to meet the growing demands and awareness for quality products and services in the competing domestic and global marketplaces. Since the publication of the first and second editions of this book, interest in and acceptance of TQM has continued to accelerate around the world. This edition has been thoroughly revised, updated and expanded. Some of the changes are: A new chapter on the emerging Theory of Constraints Expanded treatment of Process Management Eleven new readings Ten new cases Chapter examples of TQM at 12 Baldrige ...
Management Theory & Practice
Jit S Chandan Is A Professor Of Management In The Department Of Business Administration At Medgar Evers College, City University Of New York. He Previously Taught At New York Institute Of Technology And At Baruch College, City University Of New York In The Areas Of Management, Organizational Behaviour And Quantitative Methods. He Has Been Teaching At The College Level For The Last 37 Years. Dr Chandan Holds A Doctorate From Delhi University, Faculty Of Management, And Has Authored Many Textbooks And Published Many Articles In Professional Journals. Some Of His Books Published By Vikas Include Fundamentals Of Modern Management , Management: Theory And Practice , Business Statistics , Essentials Of Linear Programming , Statistics For Business And Economics , And Management: Concepts And Strategies .
Principles of Total Quality
In this era of global competition, the demands of customers are growing, and the quest for quality has never been more urgent. Quality has evolved from a concept into a strategy for long-term viability. The third edition of Principles of Total Quality explains this strategy for both the service and manufacturing sectors. This edition addr
