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Cruise Operations Management
Cruise Operations Management provides a comprehensive and contextualised overview of hospitality services for the cruise industry. As well as providing a background to the cruise industry, it also looks deeper into the management issues providing a practical guide for both students and professionals alike. A user-friendly and practical guide it discusses issues such as: · The history and image of cruising · How to design a cruise and itinerary planning · Roles and responsibilities on a cruise ship · Customer service systems and passenger profiles · Managing food and drink operations onboard · Health, safety and security Cruise Operations Management presents a range of contextualised fa...
Reports of Cases Determined by the Supreme Court of the State of Missouri
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The Wicked Wit of Prince Philip
This joyous and timely book celebrates the wry humour and supremely wicked wit of the late Prince.
Intriguing Mathematical Problems
Treasury of challenging brainteasers includes puzzles involving numbers, letters, probability, reasoning, more: The Enterprising Snail, The Fly and the Bicycles, The Lovesick Cockroaches, many others. No advanced math needed. Solutions.
