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Managing Hospitality Human Resources (AHLEI)
This is the eBook of the printed book and may not include any media, website access codes, or print supplements that may come packaged with the bound book. Hospitality is a people industry, and this textbook will teach readers how to manage the important human resources who provide services within a hospitality operation. They'll learn how to fulfill the requirements of U.S. employment and workplace laws, and discover the latest strategies for attracting employees, minimizing turnover, and maximizing productivity. Topics include: The impact of the post-recession economy on recruiting, selection, retention, and turnover How companies use social media to learn about job applicants The role of technology in performance appraisals The latest trends in effective incentive programs and industry benefits The changing face of unions and new trends in organizing and collective bargaining Social responsibility and sustainability measures, including what companies are doing (and not doing) right
Prophetically Incorrect
The Bible includes prophetic speech and at times the church and its representatives are called to speak prophetically. But in our media-saturated age when many claim to speak for God, how can we evaluate the avalanche of supposedly prophetic speech? What does it mean to truly be prophetic? And when Christians should speak prophetically, how can they do so in a biblical and effective way? Using vivid examples, this book offers clear guidelines for creating, critiquing, and consuming popular media, as well as practical suggestions for faithful communication. It also helps readers think critically about communication technology. The book includes a foreword by Quentin Schultze and a preface by Clifford Christians.
The Journal of the Senate During the ... Session of the Legislature of the State of California
description not available right now.
Professional Front Office Management
Appropriate for the Front Office Operations or Front Desk Operations course in Hospitality Management departments. The text details policies and procedures that address the department's critical role of serving guests, coordinating employee communication and utilizing technology to benefit guests, staff and owners. The front office is the "hub" of the property's communications and operations systems and usually the first point of contact for a hotel guest.
1861-1877, Register of Officers and Agents, Civil, Military and Naval [etc.]
description not available right now.
