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Grateful Leadership: Using the Power of Acknowledgment to Engage All Your People and Achieve Superior Results
From a global leader in management training—the definitive guide to improving employee engagement Retaining the best people is one of the most important—and undervalued—roles a leader performs. But executives and managers can’t do this all by themselves; they need the support from all levels of an organization. Grateful Leadership provides key strategies and proven techniques for creating an environment in which gratitude is freely expressed—a culture of acknowledgment that delivers benefits at every level of the organization, beginning with the bottom line. Judith W. Umlas is SVP of Learning Innovations at International Institute for Learning, a global corporate training company, and runs the Institute’s site, allPM.com, which serves more 100,000 project managers.
Senior Living Communities
The demand for residential communities for seniors rises as the U.S. population continues to age. This growth means that new administrators and staff members often are learning by trial and error the complicated task of delivering high-quality and consistent services to elderly persons. While many new facilities have been successful, others have been plagued by a variety of administrative and financial difficulties. Senior Living Communities remains the definitive guide to managing these facilities. In this thoroughly updated and revised edition, Benjamin W. Pearce offers a wealth of sound advice and practical solutions. He discusses resident relations, operating methods, staffing ratios, department management, cost containment, sales and marketing strategies, techniques of financial analysis, budgeting, and human resources. New chapters address issues particular to dementia care and architecture, and the appendix contains a department-by-department audit of senior living operations. From the front lines to the boardroom, this book should be a part of every decision-making process for improving and maintaining assisted living, congregate, and continuing care retirement communities.
Agile Auditing
Master new, disruptive technologies in the field of auditing Agile Auditing: Fundamentals and Applications introduces readers to the applications and techniques unlocked by tested and proven agile project management principles. This book educates readers on an approach to auditing that emphasizes risk-based auditing, collaboration, and speedy delivery of meaningful assurance assessments while ensuring quality results and a focus on the areas that pose the greatest material risks to the business under audit. The discipline of auditing has been forever changed via the introduction of new technologies, including: Machine learning Virtual Conferencing Process automation Data analytics Hugely popular in software development, the agile approach is just making its way into the field of audit. This book provides concrete examples and practical solutions for auditors who seek to implement agile techniques and methods. Agile Auditing is perfect for educators, practitioners, and students in the auditing field who are looking for ways to introduce greater levels of efficiency and effectiveness to their discipline.
The Number That Killed Us
A critical look at the risk measurement tool that has repeatedly hurt the financial world The Number That Killed Us finally tells the "greatest story never told": how a mysterious financial risk measurement model has ruled the world for the past two decades and how it has repeatedly, and severely, caused market, economic, and social turmoil. This model was the key factor behind the unleashing of the cataclysmic credit crisis that erupted in 2007 and which the effects are still being felt around the world. The Number That Killed Us is the first and only book to thoroughly explain this hitherto-uncovered phenomenon, making it the key reference for truly understanding why the malaise took place...
This Isn't Excel, It's Magic!
Become an Excel wizard Save time and effort with this expanded and enlarged guide. Each tip is written in a friendly, easy-to-understand style and is full of screen shots and visuals to help you on your way. This edition has been upgraded for Excel 2007 Just a few minutes with this book and you will save time and money.
Business Analysis
The definitive guide on the roles and responsibilities of the business analyst Business Analysis offers a complete description of the process of business analysis in solving business problems. Filled with tips, tricks, techniques, and guerilla tactics to help execute the process in the face of sometimes overwhelming political or social obstacles, this guide is also filled with real world stories from the author's more than thirty years of experience working as a business analyst. Provides techniques and tips to execute the at-times tricky job of business analyst Written by an industry expert with over thirty years of experience Straightforward and insightful, Business Analysis is a valuable contribution to your ability to be successful in this role in today's business environment.
Mostly
MOSTLY is Paul Hostovsky's twelfth book of poetry. Richard Jones has called it "exquisite storytelling by a first-rate raconteur, a book rich with poems that are funny, charming, and wise. Paul Hostovsky is so clever, so humorous-the reading is purest pleasure-that one must look again to savor and enjoy the formal delights of these well-wrought poems...a wonderful book to read, and then read again."
Mexico and the NAFTA Environment Debate
The book makes an important contribution to the discussion on the nature and impact of current processes of regionalization and globalization. NGOs criticism on Mexico’s weak enforcement of environmental policy could not be ignored or silenced in the NAFTA debate. In the end, a supplemental environmental agreement was added to the trade agreement: a unique event.
