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Doing Psychotherapy
  • Language: en
  • Pages: 206

Doing Psychotherapy

  • Type: Book
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  • Published: 2008-08-01
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  • Publisher: Unknown

Here is a practical guide to doing psychotherapy which, unlike most other manuals that present an idealized view of the therapist-patient relationship, shows what the therapeutic encounter is really like. Using detailed excerpts from clinical protocols, and without omitting the inevitable mistakes that a therapist will make, Dr. Basch draws the reader into the therapeutic dialogue as a way of experiencing what actually happens in the course of treatment with cases of varying complexity.The author focuses on the treatment of the kind of patients who, though likely to make up the majority of a therapist's practice, are generally ignored in training guides--those who are not acutely disturbed, ...

Customer Culture
  • Language: en
  • Pages: 638

Customer Culture

  • Type: Book
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  • Published: 2002
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  • Publisher: FT Press

The executive who pioneered FedEx's legendary customer culture shows exactly how to go beyond talk and make it happen for real. Basch identifies the key cultural obstacles and leadership failures that dilute customer focus, and demonstrates how to build systems and structures that help good people deliver great customer service.

Summary: Customer Culture
  • Language: en
  • Pages: 32

Summary: Customer Culture

  • Type: Book
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  • Published: 2013-02-15
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  • Publisher: Primento

The must-read summary of Michael Basch's book: "Customer Culture: How FedEx and Other Great Companies Put the Customer First Every Day". This summary of the ideas from Michael Basch's book "Customer Culture" shows how building a business that focuses exclusively on what the customer wants requires the right systems to be put in place so that the company consistently acts to achieve that goal. In his book, the author explains that the behavior of employees is an extension of the company’s prevailing culture and beliefs, and this needs to be tackled first in order to serve customers well. By reading this summary, you will understand what makes up customer culture and the six elements needed to make sure you deliver an outstanding customer experience. Added-value of this summary: • Save time • Understand key principles • Improve the customer focus of your company To learn more, read "Customer Culture" and find out what you need to start doing today to make your customers the main focus of your business.

The Foundations of Psychoanalysis
  • Language: en
  • Pages: 325

The Foundations of Psychoanalysis

This study is a philosophical critique of the foundations of Sigmund Freud's psychoanalysis. As such, it also takes cognizance of his claim that psychoanalysis has the credentials of a natural science. It shows that the reasoning on which Freud rested the major hypotheses of his edifice was fundamentally flawed, even if the probity of the clinical observations he adduced were not in question. Moreover, far from deserving to be taken at face value, clinical data from the psychoanalytic treatment setting are themselves epistemically quite suspect.

Transforming Narcissism
  • Language: en
  • Pages: 223

Transforming Narcissism

  • Type: Book
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  • Published: 2011-05-20
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  • Publisher: Routledge

Using Kohut's seminal paper "Forms and Transformations of Narcissism" as a springboard, Frank Lachmann updates Kohut's proposals for contemporary clinicians. Transforming Narcissism: Reflections on Empathy, Humor, and Expectations draws on a wide range of contributions from empirical infant research, psychoanalytic and psychotherapeutic practice, social psychology, and autobiographies of creative artists to expand and modify Kohut's proposition that archaic narcissism is transformed in the course of development or through treatment into empathy, humor, creativity, an acceptance of transience and wisdom. He asserts that empathy, humor, and creativity are not the goals or end products of trans...

The Annual of Psychoanalysis, V. 25
  • Language: en
  • Pages: 299

The Annual of Psychoanalysis, V. 25

  • Type: Book
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  • Published: 2021-02-25
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  • Publisher: Routledge

Volume 25 of The Annual is dedicated to the memory of Michael Franz Basch, who achieved distinction as both a psychoanalytic theorist of the first rank and an authority on the nature and conduct of dynamic psychotherapy. A wide range of original contributions bear witness to his theoretical, clinical, and educational interests. A number of papers remind us of Basch's prominence as a self-psychological theorist: Elson's self-psychological reappraisal of self-pity, dependence, and manipulation as self-states; Ornstein's developmental perspective on power, self-esteem, and destructive aggression; Tolpin's review of sexuality from the standpoint of normal self development; and Wolf's discussion ...

Nussbaum and Law
  • Language: en
  • Pages: 553

Nussbaum and Law

  • Type: Book
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  • Published: 2017-07-05
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  • Publisher: Routledge

The essays collected in this volume reflect the profound impact of Martha Nussbaum‘s philosophical writings on law and legal scholarship. The capabilities approach that she has largely authored has influenced the approach scholars take to the law of disabilities, both in the United States and in Canada, as well as to international human rights and to domestic private law‘s protections of vulnerable populations. Her analyses of the relationship between our emotions and our thought and action has triggered a re-assessment of the legal regulation and recognition of emotion in a range of fields, most particularly in the field of criminal law; and her writing on the nature of dignity has informed an understanding of the emerging civil rights of gay and lesbian citizens worldwide. Our appreciation of the role of narrative in legal thought and discourse and the contributions of literature to law and legal culture, have also been broadened and deepened by her contributions. Taken together, and including the introduction by the editor, the essays collected in this volume demonstrate the far-reaching impact of Nussbaum‘s philosophical oeuvre.

The Biology of Clinical Encounters
  • Language: en
  • Pages: 213

The Biology of Clinical Encounters

  • Type: Book
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  • Published: 2013-05-13
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  • Publisher: Routledge

In The Biology of Clinical Encounters, Gedo utilizes recent findings in neuroscience and cognitive psychology to elaborate his conception of psychobiology and to consider its implications in clinical analysis. He pursues this challenging undertaking in several directions. He illuminates the way in which psychobiology enters into his hierarchical model of mental functioning, and goes on to examine three clinical syndromes - phobias, obsessions, and affective disturbances - in which biological considerations are particularly important. Of special note are chapters examining the implications of a biological approach for clinical psychoanalysis. Gedo explores the notion of transference that grow...

The Legacy of Sandor Ferenczi
  • Language: en
  • Pages: 321

The Legacy of Sandor Ferenczi

  • Type: Book
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  • Published: 2015-04-17
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  • Publisher: Routledge

Winner of the 2016 Gradiva Award for Edited Book The Legacy of Sándor Ferenczi, first published in 1993 & edited by Lewis Aron & Adrienne Harris, was one of the first books to examine Ferenczi’s invaluable contributions to psychoanalysis and his continuing influence on contemporary clinicians and scholars. Building on that pioneering work, The Legacy of Sándor Ferenczi: From Ghost to Ancestor brings together leading international Ferenczi scholars to report on previously unavailable data about Ferenczi and his professional descendants. Many—including Sigmund Freud himself—considered Sándor Ferenczi to be Freud’s most gifted patient and protégé. For a large part of his career, Fe...

Five Kohutian Postulates
  • Language: en
  • Pages: 287

Five Kohutian Postulates

In comparison with the traditional notion of science as generalizable and predictive knowledge, Five Kohutian Postulates presents psychotherapy as a science of the unique. It uses the philosopher Imre Lakatos' emphasis on research programs that organize around a central postulate and auxiliary postulates to explicate Heinz Kohut's 'self-psychology.' Kohut's psychotherapy theory entails four auxiliary postulates that are interlinked to the central postulate of empathic understanding, and to each other. The main chapters illustrate how these postulates function as orienting stars in theoretical space to foster a firm psychotherapeutic identity, and to concurrently foster the inclusion of complementary ideas from other psychotherapy theories. These chapters also reveal how self-psychology exemplifies Lakatos's idea that the most valuable scientific theory is regenerative. The last chapter points to the need for post-modern psychoanalytic psychotherapy to take seriously the idea of a professional commitment to the patient.