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Quality Management Practices for Global Excellence
Achieving excellence in the fast changing global scenario of business and world economic structure demands deeper insight into the quality management practices. To survive in this competitive and challenging global business arena one needs to adopt quality management strategies that incorporate the best global practices. An attempt has been made in the present cook to focus on quality aspects and solutions that can enhance global business excellence.
Organization Effectiveness and Change Management
The text begins with a discussion on the definition of organizational effectiveness and its various models, and then goes on to explain the concepts of management by objectives, total quality management, business process reengineering, and six sigma, which are so crucial for organizational effectiveness. Expectations of customers are invariably increasing and quality-products are in demand more than ever before. Globalization and competition between companies have accentuated the problem. To fulfil customer aspirations and adhere to world class standards, organizations need to modify their structural framework. And so the text devotes a separate chapter each to such concepts as virtual organ...
ORGANIZATIONAL BEHAVIOUR
For creating a balance in the organizational environment, harmonization amongst the employees and the employer is a prerequisite. The factors that help determining an organizational balance are the sociology of an environment, psychology of the people working there, channel of communication, and sound and rationalized management. This book underlines the fundamental concepts of Organizational Behaviour, and its application in the Indian organizational scenario. The book comprises 29 chapters—the concluding chapter devoted to cases from various Indian industry verticals. Chapters 1–3 deal with basics of organizational behaviour, its history and the challenges. Chapters 4–10 are devoted ...
Strategies of Winning Organizations
Contributed articles with special reference to India and Bangladesh; articles to be presented in a conference later which was organized by Prestige Institute of Management and Research.
