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Public Administration
Marc Holzer and Richard W. Schwester have written a fresh and highly engaging textbook for the introductory course in Public Administration. Their coverage is both comprehensive and cutting-edge, including not only all the basic topics (OT, budgeting, HRM), but also reflecting new realities in public administration: innovations in e-government, the importance of new technology, changes in intergovernmental relations, especially the emphasis on inter-local and shared regional resources, and public performance and accountability initiatives. Public Administration has been crafted with student appeal in mind. Each of the book’s chapters is generously illustrated with cartoons, quotes, and art...
Public Productivity Handbook
Presented by Holzer (public administration, Rutgers U., US) and Lee (public administration, Catholic U. of Korea), 38 papers address ''public administration professionals who are seeking insights into improving productivity and performance in the context of efficiency, effectiveness, quality, and out.
The Public Productivity and Performance Handbook
A productive society is dependent upon high-performing government. This third edition of The Public Performance and Productivity Handbook includes chapters from leading scholars, consultants, and practitioners to explore all of the core elements of improvement. Completely revised and focused on best practice, the handbook comprehensively explores managing for high performance, measurement and analysis, costs and finances, human resources, and cutting-edge organizational tools. Its coverage of new and systematic management approaches and well-defined measurement systems provides guidance for organizations of all sizes to improve productivity and performance. The contributors discuss such topi...
Handbook of Public Personnel Administration
Offers in-depth analyses spanning the entire field of public personnel administration--from a history of the American civil service as characterized by competing perspectives to the contemporary application of total quality management by human resources practitioners. Addresses the major laws that regulate worker compensation.
Government at Work
This book presents persuasive arguments in support of public service and those who work within it. The authors argue that some services are only appropriate to government control: public safety, highways, armed and emergency services, parks, and public schools. Other services are operated/undertaken by government in response to problems that society and the private sector have failed to solve: housing, transportation, clean air and water, and so on. In both instances, the public sector requires complex problem-solving processes - never simple solutions - and, despite the negative images of (bumbling) bureaucrats imprinted on the public consciousness, Government at Work shows how public servants do difficult jobs well. Marc Holzer and Kathe Callahan compile evidence that creativity, productivity, and excellence are not strangers to, but often characteristic of, government programs.
Performance Measurement
This volume in the "ASPA Classics" series compiles the most influential contributions to the theory and practice of performance measurement that have been published in various journals affiliated with the American Society for Public Administration. The book includes major sections of original text along with the readings, and provides students and practitioners with a handy reference source for theory development and practice improvement in performance measurement. The coverage is broad, including methods and techniques for developing effective performance measurement systems, building performance-based management systems, and sustaining performance-based budgeting. The articles are all classics in the field that have endured the test of time and are considered 'must reads' on performance measurement.
E-Government and Information Technology Management
E-Government and Information Technology Management is an essential textbook for graduate and undergraduate programs across the world that are taking steps to incorporate courses on e-government/IT as they prepare their students to join the public sector workforce. The book also serves as a comprehensive guide for the growing body of researchers and practitioners in e-government. The text is comprised of 12 chapters from e-government experts, all written in a clear writing style that balances theory and practice. Each chapter provides background information, critical resources, and emerging trends. Along with questions for class discussion, each chapter includes cases to demonstrate the importance of these areas to practitioners, researchers, and students of technology management and public affairs administration.
Public Administration
Marc Holzer and Richard Schwester have written a fresh and highly engaging textbook for the introductory course in Public Administration. Their coverage is both comprehensive and cutting edge, not just including all the basic topics (OT, budgeting, HRM), but also reflecting new realities in public administration: Innovations in e-government The importance of new technology Changes in intergovernmental relations, especially the emphasis on inter-local and shared regional resources Public performance and accountability initiatives Public Administration has been crafted with student appeal in mind. Each of the book’s 14 chapters is generously and colorfully illustrated with cartoons, quotes, and artwork—all reinforcing the book’s theme that the field of PA is rooted in the cultural and political world. Each chapter is also supported with a listing of key terms, exercises, and additional resources.
Innovations in Public Leadership Development
This is the best single-source guide to leadership development in the public sector. It offers a wealth of advice for teachers, students, trainers, human resource officers, and established leaders. The all-original chapters include discussions of leadership frameworks, competencies for public leaders for the "new governance," and strategies for senior leaders in government.The book's wide-ranging coverage includes in-depth discussions of specific approaches to learning methods such as action learning and social artistry, as well as presentations of leader development models such as transformational stewardship and global leadership. The contributors present experiences from real-world leadership development programs, and the book situates leader development within the current trends of networks, collaboration, and boundary-crossing work in the public sector.
