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Managing Change
  • Language: en
  • Pages: 186

Managing Change

description not available right now.

Skilful Communications
  • Language: en
  • Pages: 121

Skilful Communications

This title looks at written communications, verbal communications, visual media and meetings and discussions. Also how to making presentations and speaking effective speaking among other aspects of communicating skillfully.

Managing Teams
  • Language: en
  • Pages: 266

Managing Teams

Effective teamwork is an essential element of modern management practices such as empowerment, quality circles, total quality management and continuous improvement, and change management. The aim of this title is to introduce you to some basic concepts of teamwork.

Financial Management
  • Language: en
  • Pages: 178

Financial Management

The aim of this title is to enable you to contribute to the financial management of your organisation. This contribution may take the form of the management of financial matters under your direct control, or it may take the form of contributing as a member of management teams responsible for the financial planning and strategic financial direction of the organisation.

Selecting the Right People
  • Language: en
  • Pages: 78

Selecting the Right People

This workbook should give you a clearer idea about how your organisation goes about selecting its staff, and what your role is in this process. If you have some experience of your organisation’s selection process, it should help to highlight the areas you feel could do with improvement. If you are not currently involved in, or are new to the selection process, completing this workbook will give you a sound basis.

Human Resource Planning
  • Language: en
  • Pages: 180

Human Resource Planning

As the some of the human resource functions are passed to managers this title helps managers understand their roles in giving training, advice and guidance on such matters as recruitment and selection, working patterns and the complexities of employment law. The traditional central human resource function of recruitment and selection is diminishing in many organisations, with increasing involvement from the manager who requires the new employee.

Customer Relations Management
  • Language: en
  • Pages: 230

Customer Relations Management

This title is about managing customer relations from an organisational perspective. In it you will find familiar and not so familiar concepts. You will be asked to think from both the customer’s and an organisational point of view and to analyse the elements that shape the customer’s experience and determine organisational strategy.

Finance 2
  • Language: en
  • Pages: 124

Finance 2

description not available right now.

Management Skills
  • Language: en
  • Pages: 246

Management Skills

This title will look at managing and conducting research and research methods. We will also look at techniques for interpreting and simplifying data and how to effectively communicate information and write orderly and objective reports.

Interactive Multimedia Learning Environments
  • Language: en
  • Pages: 263

Interactive Multimedia Learning Environments

Multimedia environments suggest to us a new perception of the state of changes in and the integration of new technologies that can increase our ability to process information. Moreover, they are obliging us to change our idea of knowledge. These changes are reflected in the obvious synergetic convergence of different types of access, communication and information exchange. The multimedia learning environment should not represent a passive object that only contains or assembles information but should become, on one side, the communication medium of the pedagogical intentions of the professor/designer and, on the other side, the place where the learner reflects and where he or she can play wit...